Question 1

What exactly do you do?

Accepted Answer

More than bookkeeping! I offer complete business management, admin support, consultancy, and even Finance Director services. Whether you need help with a shoebox of receipts or strategic business oversight - I've got this handled.

Question 2

Do I need to know what I need?

Accepted Answer

Not at all. Whether you know exactly what you want or you're not sure where to start, we'll have a chat and figure it out together. You're in safe hands.

Question 3

Do I need to be in Derbyshire to work with you?

Accepted Answer

Not at all! While I'm proud to be Derbyshire born and bred (and love a local brew), Workload Wizard casts spells nationwide via Zoom, email, and phone.

Question 4

Which accounting software do you use?

Accepted Answer

I speak fluent Xero, QuickBooks, and Sage. I can also decipher FreeAgent, Dext, Hubdoc, and even that crumpled piece of paper you found in your van.

Question 5

My admin is a disaster zone. Will you judge me?

Accepted Answer

Never. I love a disaster zone. It's where I do my best work. Bringing order to chaos is literally my favourite thing to do.

Question 6

Do you only do bookkeeping?

Accepted Answer

Nope! I'm a multi-class Wizard. I handle diary management, supplier chasing, event planning, and general 'life admin'. If it's on a to-do list, I can probably make it vanish.

Question 7

How much does it cost?

Accepted Answer

Most clients invest between £400-800 per month depending on their needs. When you consider most save 10+ hours a week, it pays for itself. Book a free call and I'll give you an exact quote — no obligation.

Question 8

Is my data secure?

Accepted Answer

Absolutely. I'm ICO registered, GDPR compliant, and carry full professional indemnity insurance. Your data is encrypted and never shared with third parties.

Question 9

Do you work with regulated businesses?

Accepted Answer

Yes. I work with mortgage brokers, wealth managers, and other FCA-regulated businesses. I understand SMCR requirements, TCF principles, and the importance of maintaining compliant records and audit trails. Your regulatory obligations are safe with me.

Question 10

How do we communicate?

Accepted Answer

However works best for you! Text, WhatsApp, voice notes — I know you're busy and can't always take a call. Send me a quick message from the van or site and I'll get back to you. For longer chats, we can do phone, Zoom, or Teams. We'll find a rhythm that fits around your day, not the other way around.

Question 11

What are your working hours?

Accepted Answer

I work standard business hours, Monday to Friday, 9am-5pm. However, I'm flexible for urgent matters and can accommodate different schedules when needed. I don't expect you to work around me — I work around you.

Question 12

How quickly can you start?

Accepted Answer

Pretty quickly! After our initial discovery call, I can typically begin within a week. Onboarding includes a thorough assessment of your current systems, processes, and pain points. Most clients are fully up and running within 2-3 weeks.

Question 13

Can you help with CIS returns?

Accepted Answer

Absolutely. CIS returns are due by the 19th of each month — miss it and you face penalties. I handle the entire process: verifying subcontractors, calculating deductions, filing returns on time, and keeping HMRC happy. No more deadline panic.

Question 14

Do you handle CIS verification and returns?

Accepted Answer

Yes, I handle the entire CIS process - verifying subcontractors, calculating deductions, filing monthly returns with HMRC, and providing statements. Never miss another 19th deadline.

Question 15

Can you help if I'm behind on HMRC returns?

Accepted Answer

Nothing shocks me. I've helped clients sort years of backlogged returns. Let's just start from where you are - no judgement, just solutions.

Question 16

Do you understand project-based billing?

Accepted Answer

Absolutely. I work with interior designers on milestone invoicing, deposit tracking, supplier payments, and keeping project budgets on track. I get that every job is different.

Question 17

Is my business too small for this?

Accepted Answer

No business is too small. I work with solo practitioners through to companies with 15+ staff. Everyone deserves support - that's why I offer flexible ad-hoc hours at £45/hour as well as retainers.

Question 18

What exactly is a retainer?

Accepted Answer

It's simply a monthly agreement where you get a set number of hours or services for a fixed price. No surprises, predictable costs, and you get priority access to my time.

Your Questions Answered

Your Questions Answered